Digital government in Africa: promoting inclusivity and sustainability

The benefits of digital government in developing countries are experienced more at an individual level rather than at an aggregate level. This paper provides African examples of the benefits delivered through improved performance and of enhanced transparency. Developing countries can better reap the benefits of digital governments by implementing more inclusive and sustainable projects. This is based on bridging the different digital divides (access and skills), improving the regulatory frameworks, enabling greater market competition and improving accountability by institutions. Plum has provided advice to governments in assessing and maximising the economic and financial benefits of implementing such projects.